Premium Clients

Please check whether you qualify for one of these membership programs. If so, please mention the respective premium level with your order. Contact our service desk to make sure you get your premium invoice before placing your order.

Premium A
If you are the owner or a CEO of an airline you are granted Premium A status automatically. Other senior staff of airlines may apply for membership.
As a Premium A client you earn bonus points with every order. Clients with an adequate number of points qualify for A+ status. Regardless of the accumulated points all Premium A clients enjoy these unique perks:
• A permanent discount of 1 € on every book order.
• Free subscription to our exclusive newsletter.
• Extra discounts on the special book of the month.
• Free advertising with every book order.
• Exclusive random fees and taxes.
• A service charge of 15 € per order.*
• Exceptional fees for cancellations and changes of your orders.
• Haphazard fulfillment of your orders.
• Immediate payment but no refund in case of delayed delivery.
• Guaranteed priority waiting.

Premium B
If you are the owner or a CEO of a new economy company you are granted Premium B status automatically. Other senior staff of these companies may apply for membership.
As a Premium B client you get enthusiastic feedback for every order. Clients with an adequate number of reviews qualify for B+ status. Regardless of their feedback profile all Premium B clients enjoy these unique perks:
• Free access to the online shop.
• Free permanent storing of all client data.
• Unlimited sharing of all your personal information.
• Tax-free payments through our offshore outlet.**
• Free international shipping for all books.**
• Free advertising with every book order.
• Undisclosed fees for service and handling.
• Extra charge for cashless payments.
• Exceptional cancellation fees for non-deliverable orders.
• Immediate payments for future services.

The Terms of Service of our membership program are published in the small print of a hard-to-find site. They may be modified at will without prior notification.

* The amount doubles for Premium A+ members.
** Some regional restrictions apply (Africa, Asia, Australia, Europe, North and South America).